Chime FAQ
Chime CRM has an app for clients. It’s called Closely.
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The app allows buyers/sellers to work Closely with his/her home team. All your buyer and seller leads can browse your listings and easily chat online with their agent anytime, anywhere.
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The app allows you, as an agent, to work Closely with your leads. Your leads can receive your messages anytime, anywhere. All lead behavior on the app will be sent to your Chime CRM as a note on the timeline.
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You can search for “Closely” on your iPhone or Android device app stores to download directly to your device. The download link could be provided to current leads so that they can sign in and use the features provided.
iPhone Link: Click Here.
Android Link: Click Here.
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Your leads will use their accounts that they already have registered with your IDX website to log in and browse the available listings populated from the MLS. They can also favorite listings that they can access quickly and easily, and send these listings directly to their assigned agent in Chime.
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When the lead is logging in, they will have to select who they want to work with. If they log out and log back in, they will have to choose again.
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In Closely, the “Suggested Properties” section in the Buyer Market shows properties from the buyer property alerts set up for that lead by the Chime user (agent). The “Suggested Properties” section in the Seller Market shows properties from the market snapshot/seller alerts that are set up by the agent.
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Text or chat messages are supported (though these would also go to the lead’s cell number). Currently, leads will not receive push notifications for new properties that match their criteria, though this will be a future improvement.
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The message will be received by the agent in the “Assigned To” section of a lead profile.